Whenever the customer browses or buys at LES DAILY SDN. BHD 202601034748 (1696843-X), information about them passes through our systems. Privacy matters to us, so this policy sets out plainly what we gather, what we do with it, and how it is guarded.
What do we collect?
Four categories of information may be gathered:
Personal details: name, phone number, email address, and the shipping and billing addresses supplied.
Payment details: credit or debit card data and other payment method information, handled securely by third-party payment gateways.
Order details: the products bought, the order history behind them, and stated customer preferences.
Usage data: IP address, browser type, device information, the pages viewed, and cookies.
Why do we hold it?
The data serves five ends: fulfilment, so orders are processed and completed effectively; communication, so we can reach the customer about a purchase, a support enquiry or a promotional update; optimisation, so the website, our services and the wider customer experience keep improving; security, so fraud is prevented and the site and its users stay safe; and compliance, so every legal and regulatory obligation is met.
Who else sees it?
We do not sell or rent personal information. It travels in two directions only: to trusted third parties who keep the business running — hosting, payment processing and shipping partners among them — and to law enforcement or regulatory authorities where the law demands it. Every partner is contractually bound to protect that data to our standards.
How is it kept safe?
Industry-standard measures guard what we hold: SSL encryption, secure servers and regular monitoring. We apply every commercially acceptable means available to us; even so, no method of transmitting data across the internet is 100% secure.
What do cookies do here?
Cookies and similar technologies improve the browsing experience, track how the site performs, and allow content to be personalised. The customer can control or switch them off from the browser settings, though parts of the site may then stop working as intended.
What rights does the customer hold?
Three rights sit with the customer:
Access & correction: ask to see the personal information we hold, or to have it put right.
Deletion: ask for that data to be erased, which stays subject to legal or administrative requirements.
Opt-out: leave our marketing list at any time by unsubscribing.